Frequently Asked Questions
Everything you need to know about your Palm Golf gear.
How long does shipping take for my golf equipment?
Standard shipping typically takes 3-5 business days within the continental US. International shipping can take 7-14 business days depending on the destination and customs processing.
What is your return policy on golf clubs and apparel?
We offer a 30-day return policy for all unused items in their original packaging. Please note that custom-fitted clubs or personalized gear are final sale and cannot be returned.
Do you offer a warranty on your products?
Yes, all Palm Golf hardware and bags come with a 1-year limited warranty against manufacturing defects. This does not cover standard wear and tear from regular course play.
Can I track my order once it has been placed?
Absolutely. Once your order is processed, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm or Klarna.
How do I ensure I am ordering the correct glove size?
We provide a comprehensive sizing guide on every product page. We recommend measuring from the base of your palm to the tip of your middle finger for the most accurate fit.